When a water damage incident occurs, time is of the essence. For every second that passes, water begins seeping under and through drywall, flooring, carpet, and tile and begins to cause damage that must be repaired. Since every second matters, Flood Rescue is ready to respond 24 hours a day, 7 days a week. No matter when a water incident occurs, we will be there to help you.

Many homeowners decide to try and extract standing water on their own and dry the area using area fans or other similar air movers and dehumidifiers. What you may not know is that while the surface may feel and look dry, under the surface, moisture is still present and continuing to cause damage and harbor mold or microbial growth. Flood Rescue deploys proper equipment to throughly assess the situation. We have thermal imaging cameras that let us see below the surface and detect the areas that feel dry but are actually still wet. Without moisture meters, and surface scanners, you can never really know if a structure is dry or not and without the proper industrial dehumidifiers and air movers, it will be impossible to dry moist areas before it begins to cause mold or other structural problems and damage.

Water damage is not something to be ignored for long periods of time. Within hours, or even minutes, a burst pipe can cause thousands of dollars worth of damage. That is why it is important to contact Flood Rescue immediately, as we can be on site with our highly trained staff and state-of-the-art equipment to minimize your loss. We can start the drying process immediately, allowing your home or business to be restored to normal as quickly as possible

How Water Damage and Flood Damage Affect You:

WITHIN MINUTES

Water contamination spreads to unaffected areas; stains released from furniture (especially antique) discolor carpet permanently; moisture-sensitive surfaces on furniture turn white; paper goods are ruined due to moisture absorption and swelling; pre-existing (animal) odor becomes apparent.

WITHIN HOURS

Furniture in direct contact with water delaminates, swells, legs begin to split, drawers bind; sheetrock swells and disintegrates; wallpaper adhesives release; bacterial odor (souring) becomes apparent.

WITHIN DAYS

Mildew and Mold Damage appears (hyphae) along with characteristic “musty” odor; moisture-sensitive internal components in pianos and organs begin to swell in the presence of condensed moisture; metal surfaces begin to rust; door and window casings swell and distort or delaminate.

WITHIN WEEKS

Mildew and Mold damage associated with prolonged dampness sinks roots (mycelium) into organic materials (jute backings, paper coverings on sheetrock, paneling, wood, etc.); wholesale damage to structure and contents is experience.

Water Sources and Water Damage

CLEAN WATER DAMAGE SOURCE

Examples: Hose & Pipe Breaks, Hot Water Tanks, Icemaker lines

BASIC PROCEDURES

• Inspection, evaluation, and safety considerations
• Loss containment, water extraction, and contents protection
• Floor covering and sub-surface inspection, wet carpet pad removal
• Antimicrobial application, mold and mildew treatment
• High velocity air mover placement and dehumidification need evaluation
• Advise insured/claimant on safety issues, drying procedures, and restoration process

GRAY WATER DAMAGE SOURCE

Examples: Appliances Malfunction, Water Beds, Aquariums

ADDITIONAL REQUIREMENTS

• Evaluate degree of contamination
• Determine floor covering restoration cost effectiveness
• Apply E.P.A. registered disinfectant to all affected surfaces
• Remove baseboards to expose, detail, treat, and dry saturated structural materials
• Set site meeting with claims representative and insured to establish an agreed-upon restoration scope

BLACK WATER DAMAGE SOURCE

Examples: Sewer Backflows Toilet Overflows (feces present), River Flooding

SPECIAL CONSIDERATIONS

• Occupant Heath and Safety site assessment
• Personal protection equipment for service personnel and all other exposed individuals
• Detailed inspection of all porous and semi-porous materials
• “Controlled demolition” to expose affected surfaces and disposal of non-restorable materials
• Hot water pressure washing of restorable surfaces
• Biocide treatments to affected restorable surfaces
• Environmental testing to reduce exposure and confirm efficacy of decontamination process

We provide Emergency Assistance
7 Days a Week / 24 Hours a Day / Every Day